FAQs

Every category of dress has a different turnout. However, we ensure that the delivery is done on time. The turnout times for individual categories are listed below:

Special Occasions and Bridal: 25 to 30 days
Evening and Party Wear: 12-15 days
Casual Wear: 12-15 days
Kurtis and tops: 12-15 days.
In addition, allow for a time of 3-5 days for delivery at any place.
No, once the order is placed for a certain article reasonable changes in size, addition of sleeves, type of pants (straight, bell bottoms, straight loosely stitched pants) can be changed. Other than that the main article of purchase cannot be changed.
No the order cannot be cancelled, specially when the purchase is made via payment gateway. Please be sure and mindful when placing the order. The payments on our website are accepted in USD and exchange rates in Pakistan fluctuate regularly so refunds just create disagreements and disputes between the client and the brand.
Yes, our clients are more than welcome to make requests to add sleeves, make the back neck higher and make different style pants. All requests will be happily entertained.
You simply pay in the same way that you pay for the actual order.
Yes, we accept customized measurements. Just mention in additional information box your required sizes when placing the order.
After placing the order, you should expect a confirmation text or an email suggesting we have received your order. Someone from the team will get in touch with you after 5-7 working days to provide the shipment details. What you should look out from us is the confirmation of payment, confirmation of delivery and completion of order in the form of review and rating our product.
We are a very reasonably priced designer brand and offer discounts in the form of free shipment. Other than that when we have special promotions going on for customers it’s usually mentioned on the top banner of the website.
Any orders with plus 30 outfits is considered wholesale according to the company’s policy and anyone interested in purchasing that quantity must expect 5-7% discount depending on the collection. Please ask our customer services team for support when placing an order that size.